Learn How Homey Works

Using Homey is as simple as 1, 2, 3

Customer places an order on Homey website
1

Reserve Your Homey Items

  • Choose your reservation start and end dates.
  • Browse and add rental or purchase items to your cart.
  • At checkout, enter your delivery address.
  • Staying at an Airbnb, Vrbo, or private home? Also select your delivery and pickup time slots using the dropdown menu at checkout.
A Homey associate delivers the reserved items
2

Recieve Your Homey Delivery

  • Homey delivers to hotel receptions between 10 AM and 6 PM.
  • For non-hotel stays, your items arrive during your selected time slot.
  • Unpack and enjoy your stay with the comforts of home!
The customer returns the items
3

Return Your Homey Rentals

  • Lightly wipe down your rental items and place them back in the provided Homey bags.
  • Hotel guests: leave your items at the front desk by checkout. Homey picks them up between 4 PM and 10 PM.
  • For non-hotel stays, we’ll pick up your items during your scheduled time slot.